Shipping policy
Please review our policies below to better understand our shipping procedures.
Processing Time: After you have placed an order with ELVT, please allow 48-72 hours for your order to be processed. Once processed, you will receive a shipping notice via the email you provided during checkout.
Shipping Duration: While we strive to get your package to you as soon as possible, shipping times can vary based on your location. Generally, for domestic orders, you can expect your package to arrive within 10 days or less from the date of your order. Factors such as public holidays, extreme weather conditions, and other unforeseen circumstances may affect shipping durations.
Shipping Rates: For all domestic orders, we offer a flat shipping rate of $10.00, regardless of the size or weight of your package.
Additional Information:
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Shipping Carriers: We use a variety of shipping carriers to ensure timely delivery. The choice of carrier is based on the destination address and the size of the order.
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Delivery Issues: If you do not receive your package within the stated timeframe or if there are any issues with the delivery, please contact our Customer Service team at info@elvtco.com. We're here to help and ensure a smooth shopping experience.
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Address Changes: Please ensure that the shipping address provided during checkout is accurate. Any changes post-purchase may lead to delays. If you need to change the shipping address after placing an order, contact us as soon as possible.
If you have any questions or feedback regarding our shipping policies, please feel free to get in touch with our Customer Service team by emailing us at info@elvtco.com